Summary Professor, consultant and administrator with over 30 years experience. Consulting with major corporations in areas of quality systems, market research, forecasting and related quantitative activities.
Teaching and designing academic programs for undergraduate and graduate students in both on-campus and off-campus programs. Author of over 450 works including 10 books, software, videos and numerous professional papers. Significant experience in accreditation efforts and institutional research.
Diversified background includes significant and relevant real-world experience in owning and running successful businesses; quality systems (ISO), management and marketing consulting with over 80 clients. Personally met with Dr. Edwards Deming (quality systems) in 1992 via my quality systems client, Ford Motor Company.
Academic Experience Lecturer
January, 2007-current College of Business, California State University San Marcos, California Teaching in areas of operations research, data analysis, quality systems, ISO, quantitative and survey research methods. Nominated for 2007-2008 President’s Award for Innovations in Teaching (to that date, a university record of eight nominations)
2007-2008 President, San Diego Inventors Forum
250-member organization of San Diego inventors and entrepreneurs. Please visit:www.sdinventors.org
University of Detroit Consortium/Madonna University School of Business Livonia, Michigan Teaching in areas of operations management, quality systems, business administration, management, marketing, entrepreneurship and marketing research to both traditional and non-traditional students. Also student advising and participating in/chairing committees on graduate and undergraduate programs, accreditation committees, and institutional research. Also includes teaching in off-campus overseas masters degree program. 2001-2005
Dean and Provost, School of Business Gemological Institute of America Carlsbad, CA Charter Dean and Provost for the business program. Created and launched the accredited School of Business program for the Institute. Designed cirricula, hired faculty, met with state regulatory bodies, drafted budgets and financial forecasts. 1983-1986
Central Michigan University, School of Business Mt. Pleasant, Michigan Adjunct Professor1977-1982 Wayne State University, Quantitative Systems (College of Education) Detroit, Michigan
Business Experience Quality Systems (ISO) Management Consultant1977-present President, Q-Stat, Silver Sky, Inc. Since 1977, over 80 clients (see below); references available upon request.
Published works/consulting/teaching in fields including:
Quality Systems (ISO)
Developed new courses, graduate and undergraduate
Authored over 450 publications including 10 books, software and numerous professional papers
Created online courses using eCollege platform
Developed budgets and forecasts, short-term/long-term
Conducted market research and developed marketing strategies and for academic and business organizations
Created liaisons and relationships with other educational institutions
Launched business advisory boards
Projected future growth goals and milestones, etc.
Hired faculty and staff support positions
Honors and Awards
Business School Faculty Member of the Year, Madonna University Wayne State University, Graduate-Professional Fellowship Wayne State University, Graduate-Professional Scholarship Hosted W. Edwards Deming, Guest Lecturer in my Operations Research course, School of Business, Madonna University One for the Books, educational software; national 2nd place award, Software Publishers Association. Graduate Research Guidebook, 4th Edition (2012), nationally top selling textbook 1992-present, University Press of America, Washington, DC.
Specific Publications and Research
The Graduate Research Guidebook, 4th Edition. Washington DC: University Press of America, 1982, 1988, 1994, 2012 (4th Edition, Silver Sky Publishing, USA). Statistical Package for the Social Sciences (SPSS): Applications in Management & Marketing Research. Paper presented at SPSS Conference for Educators, Los Angeles, California, March, 2009.
"Marketing Techniques for Retailers and Entrepreneurs." Numerous paper presentations at Midas Show, Dallas, Texas; AGTA Show, Tucson, Arizona and Phoenix, Arizona, 2001-2004. "Multiple Regression Analysis and Reality-Based Teaching: The Ten Essentials." Paper presented at the Annual International Symposium on Forecasting sponsored by Harvard University and the International Institute of Forecasters (Boston, MA, 1987). "Practical Missing Date Approximation Techniques in Multivariate Regression Analysis." Detroit: Wayne State University, 1978. "Relationship of Sibling Order and Emotional Dysfunction." Epilepsy Center of Michigan. Detroit: Wayne State University Press, 1976. One for the Books (Educational Software); New York: Focus Media, 1990. Select-Stat (Educational Software); Washington DC: University Press of America, 1988. Teaching Quantitative Methods at the Graduate Level. Central Michigan University/PBS television series, 1997. Research Methodologies for Graduate Theses. University of Detroit/Madonna University, Public Television (cable) three-part series, 1997. "Teaching Multivariate Analysis at the Undergraduate Level." Paper presented at the American Marketing Association Annual Conference, New Orleans, LA, 1990. "Desktop Computing in American Business Application." Paper presented at the Detroit Chapter/American Marketing Association, Southfield, Michigan, 1989. University of Detroit/Madonna University: Symposium on Research, (annual event, 1987 through 1994): PC Applications in Market Research Demography Basic Business Skills Survey UD/MU University Image Marketing Study UD/MU University Alumni Attrition Study UD/MU University Student-Employer Survey UD/MU University Student Body Survey "Student Attrition and Quality of Coursework." Schoolcraft Community College, Livonia, Michigan, 1978, 1979, 1980. "Michigan Adult Basic Education State Survey," 1978 (largest study of its kind in the United States to that date). Presented to the Michigan Department of Education, 1979. "Career Education Federal Project." Wayne-Westland Schools, Wayne, Michigan. Paper presented to the Michigan Department of Education, 1984. "Career Education Federal Project." Grand Rapids School District, Grand Rapids, Michigan, 1985. Chrysler Corporation (PLATO Learning Systems Project); Educational research project, presented to Chrysler Corporation, Detroit, Michigan, 1978. Substance Abuse Information Center, Research of demographics and care of clients. Warren, Michigan, 1985. Northwestern Child Guidance Clinic; research study of clients and demographics; three-year study, 1975-78. Business-Related Publications and Research SPSS: Uses in Corporate America and Academia, Seminar by SPSS, Inc., UCLA Campus, March, 2009.
Numerous presentations, seminars, workshops and speeches, 1977-present. Most recent, 2006-2007,
San Diego Inventors Forum,topics on entrepreneurship, business plans, marketing, marketing research. (elected President, 2007) Scripps Hospitals, Patient Shared Services ISO-9001 Quality Policy Manual (and peripherals) (multiple co-authors), 1998-2001. Ford Motor Company. Multiple regression analysis of automotive sub-system failures and projections of real-world sub-system failures. Numerous survey analysis and evaluations; semi-annual reports for the period 1992-1995. Ford Motor Company, Ford Training Institute. Creation of computer-assisted program testing, re-testing and database creation; creation of student and faculty user-manual. Bendix Corporation. Worker motivation study, evaluation and report, 1979. Tenneco Corporation. Management and consumer studies; design of studies, evaluation of results; written reports and presentations, 1997-98. General Motors Dealership/Hurst Automotive Consumer Study; Southfield, Michigan, 1981. FTD Florists International; numerous national market research reports, (four, total) 1994-1998. National Reproduction Corporation, ISO-9001 Quality Policy Manual (and peripherals) (multiple co-authors), 1996. Brasch Marketing, Inc. ISO-9001 Quality Policy Manual (and peripherals) (multiple co-authors), 1997. City Building Maintenance, Inc. ISO-9001 Quality Policy Manual (and peripherals) (multiple co-authors), 1996. Carlson Marketing Group, Troy, Michigan; General Motors Dealerships (Chicago). One-year study of consumer satisfaction at dealerships; numerous reports on monthly basis. Providence Hospitals. Eight reports per year for years 1992-96 (40 reports, total); client satisfaction and ISO quality systems survey designs, evaluation and analysis/written reporting of results. Grand Rapids Transit Authority; Transportation Market Research Project; Grand Rapids, Michigan, 1983. Detroit Ball Bearing Company, Nationwide Sales Survey Project, 80 pages, 1980.
Education Ph.D., Wayne State University, 1978 M.Ed., Wayne State University, 1975 Educational Research and Evaluation University Awards and Honors Graduate Professional Fellowship and Graduate Professional Scholarship, Fellowships (1976, 77, 78).